Frequently Asked Questions
Your firewood questions, answered.
What Are Timber Wood Pellets?
Firewood.co.uk’s Timber 6mm Wood Pellets are a high‑quality, reliable biomass fuel made from 100% natural renewable sawdust and wood shavings, compressed under high pressure with no additives or binders to deliver clean, efficient and consistent heating. They offer high heat output (≥4.6 kWh/kg), low ash (≤0.7%), low moisture (≤10%) and a uniform 6mm size, making them an excellent choice for pellet stoves, biomass boilers and central heating systems across the UK.
Are Timber Wood Pellets ENPlus A1 Certified?
Yes. Timber Wood Pellets are ENplus A1 certified, which means they meet the highest European quality standard for wood pellets, with strict controls over production and sourcing. This certification guarantees consistent size and quality, low moisture (below 10%), low ash for cleaner burning and less maintenance, high energy efficiency (over 4.6 kWh/kg), and sustainable, transparent supply chains. Timber Pellets are suitable for smoke control areas and may qualify for UK renewable heating schemes such as the Renewable Heat Incentive (RHI).
How do Timber Pellets Compare to Other Pellet Offerings?
Timber Pellets are high‑quality, mid‑range pellets that sit between our unbranded and premium options, offering an excellent balance of price and performance. They deliver a more consistent, cleaner burn than our unbranded pellets and are less expensive than premium options like Platinum Plus, while still providing strong, reliable performance and certification. This makes Timber Pellets a great choice if you want dependable everyday heating without paying top‑end prices.
Are Wood Pellets Sustainable and Eco-Friendly?
Yes. At Firewood.co.uk, our pellets are made from 100% renewable wood material, responsibly sourced to support sustainable forestry. Using pellets is an environmentally responsible choice for low-carbon heating. Their low emissions, consistent burn and minimal smoke, make wood pellets an excellent choice for homes in UK clean-air or smoke-control areas.
How Should I Store My Wood Pellets?
Pellets are highly sensitive to moisture, so to prevent swelling or crumbling, store them in a dry, well-ventilated area and keep them off the ground and away from damp surfaces. For best results, use indoor storage or a covered outdoor space, and make sure the bags stay sealed and protected from humidity. Stored correctly and kept completely dry, wood pellets can last 12–18 months without losing quality.
How does delivery work at Firewood.co.uk?
We provide fast, reliable UK-wide delivery on all firewood, briquettes, and wood pellets. Free delivery on all non-surcharged orders. Flexible delivery: you can choose a delivery date at checkout. Next-day shipping is available for a small fee. Your wood fuel will arrive on a pallet via tail-lift lorry and pallet truck, usually within 2–5 working days. You don’t need to be home for delivery, but please ensure your delivery location is flat, hard-standing, and accessible. 
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